Allergies
Do you have a food allergy, but would still like to have breakfast or dinner? Contact our head chef directly. Feel free to inform us before your arrival.
Accessibility
Friends from „Reise für Alle“ (Travel for All) are very welcome. You can find more infomation here (>> PDF DOWNLOAD).
Breakfast
Hocus Pocus, I need breakfast to focus.
A day starts much better with a good breakfast. And that is why we always offer you the opportunity to have breakfast with us.
We charge EUR 22.00 per person per day for our varied breakfast buffet with many regional products. Children up to the age of 12 years have breakfast free of charge at PIERDREI.
Bike Rental
Book your bike online. Please note that we are currently unable to rent bicycle helmets.
Check in
The guaranteed check in is from 3.00 p.m.
In case of high occupancy at the hotel, we are unfortunately unable to offer an earlier arrival. However, you are welcome to store your luggage with us at any time.
People under 18 years of age may only travel in the company of a parent or legal guardian.
Check out
We request that you check out by 11:00 am.
Directions
You can find further information here.
Early Bird Breakfast
Rise and shine! Early birds who finish their breakfast before 8.30 a.m. on Saturday and Sunday save EUR 6 per person.
Franz Tüte
Small delicious breakfast in a bag for EUR 8,50.
(A Franz roll, an apple, a still water and a coffee.)
Culture and Tourism Tax
The Hamburg Culture & Tourism Tax (KTT) will apply to all travelers, including business travelers, from January 1, 2023.
Luggage
Lockers are available in our Fort Knox, which can be used free of charge, subject to availability.
Pets
Only dogs may be brought into the hotel, and you must have prior written confirmation for them to stay. A charge of EUR 20,00 per night and per dog apply. Available from room category medium plus upwards.
Internet
Higspeed WIFI is available free of charge throughout the entire hotel.
Late Check out
It is possible to arrange a late check out upon request for an additional charge.
Parking
Parking facilities at the hotel are available in the public underground car park.
The entrance is via Singapurstraße, maximum height: 2.10m.
Costs: EUR 1.50 per hour, max. EUR 13.00 per day (new day from 03.00 am).
Reservation is not possible.
HafenCity Ecolable
The HafenCity Ecolable is awarded to buildings which achieve an excellent ecological standard. During the construction of the PIERDREI, the focus was on susainability, with minimal use of resources, low operating costs and a high standard of well-being for guests. The hotel has been awarded the HafenCity Gold Standard. Find more information about this here. (German only)
Environment and fairness
One of our aims is to establish our own PIERDREI sustainability programme. This is not only to raise awareness around the subject of sustainability. We also want to focus on energy-saving devices, use environmentally-certified products and make every effort to buy regional foods.
When selecting our partners, we place great importance on fairness and social responsibility.