Moon 46 open closed

YOUR QUESTIONS ANSWERED

 

 

Who could have predicted times like these?

 

To ensure that you can continue to enjoy a fantastic stay here at our dream hotel, we have made preparations for the current situation and taken various precautions. Please help us to implement the measures in our hotel in order to protect the health and well-being of our guests and staff.

 

In the following section, we provide answers to the questions that you will undoubtedly have.

 

Please note that the applicable regulations of the City of Hamburg may also change at short notice, so we will have to adjust our procedures.

 

#stayhealthy

MAY I STAY WITH YOU IF I WANT TO GO ON VACATION OR JUST COME TO HAMBURG?

 

Yes!

From 1st June 2021 also tourist stays are possible again. This was announced by the Hamburg Senate on 28.05.2021.

 

The currently valid regulation of the city of Hamburg is available directly HERE.

What should be considered in general at the PIERDREI Hotel?

 

Please follow the generally applicable hygiene rules also in our hotel.

Wearing a medical mouth-nose protection (FFP2 or surgical mask) is obligatory in the public areas of our hotel.

People arriving from a risk area must immediately go into quarantine and cannot be accommodated at PIERDREI. Information on current risk areas can be found HERE.

 Take care of yourself and please visit us at a later date if you do not feel healthy at the time of your planned stay. 

What awaits me at check-in?

 

  1. Please follow the signs on site, also entering the hotel.
  2. Provided hand sanitizers in the lobby are to be used after entering.
  3. Please keep your distance from our staff and other hotel guests (at least 1.5m).
  4. A valid, negative Corona test must be presented at check-in by both business and leisure travellers. A test on which the PCR test is based may have been carried out a maximum of 48 hours before entering the hotel, that of a rapid test a maximum of 24 hours. The test result must be presented in paper or digital form. During your stay, a negative test for coronavirus must be presented again every 72 hours. Self-tests cannot be accepted.
  5. Key cards will be handed over to you freshly disinfected. 

What applies during the stay?

 

Pay attention to the necessary minimum distance of 1.5m. This applies everywhere - in our hotel, especially in public areas, but also outside. 
Good to know: Frequently touched surfaces in our public areas are regularly disinfected. 
Also during your stay, you can use the disinfection dispensers placed in the lobby and throughout the hotel.
Only guests from the same room are allowed in the elevator per trip, so we recommend using our staircase. 
If you do not feel well during your stay with us, we will be glad to see you again another time. 

And what about the room?

 

Our housekeeping and technical staff work in the rooms with mouth-nose protection and disposable gloves.

You can choose to have your room cleaned by our housekeeping team during your stay or not.

Unfortunately, we are currently unable to provide rental items such as irons or kettles. Also a rental or a distribution of charging cables or toothbrushes at the reception is not possible.

WHAT IS IMPORTANT WHEN CHECKING OUT?

 
We really like contactless card payment. Checking out one person at a time creates enough distance. It would be best to already settle the bill the evening before your departure to make the morning of departure more relaxed.

 

DO I HAVE TO BE TESTED FOR CORONAVIRUS BEFORE MY STAY AND WHILE I AM WITH YOU?

 

A valid, negative Corona test must be presented at check-in by both business and leisure travellers. A test on which the PCR test is based may have been carried out a maximum of 48 hours before entering the hotel, that of a rapid test a maximum of 24 hours. The test result must be presented in paper or digital form.During your stay, a negative test for coronavirus must be presented again every 72 hours.Self-tests cannot be accepted.

The following test centers are within walking distance of PIERDREI:


 
Singapurstraße 1, Mon-Fri 9am-3pm, Sat+Sun 10am-4pm, https://testzentrum.hamburg/


 
Kehrwieder 2 (directly at Miniatur Wunderland) daily 8am-6pm, https://www.terminland.eu/drk-ambulanzdienst/


 
Shanghaiallee 20, daily 8am-8pm, https://www.coronacheckpoint.de/termine.html, appointment booking required

Can I have breakfast at PIERDREI?

 

The answer is YES!
We offer you our varied breakfast buffet for EUR 19.00 per person. Due to the current situation, check-in and check-out for breakfast via Luca app is required and hygiene standards are still to be observed.
Current breakfast hours: Mon - Sun: 06.30 - 11.30 a.m.
A breakfast time slot must be chosen at the time of booking or at check-in to ensure that everything runs smoothly.We do our best to avoid waiting times. If there are still waiting times, we ask for your understanding. 

Can I visit KITCHENS Restaurant, Bar or MOON 46?

 

 

KITCHENS Restaurant

 

Tue - Sat from 6 p.m. - 10.30 p.m. 

 

Piazza & Bar

 

Tue - Sat from 12 p.m. - 3 p.m.

Sun - Mon from 12 p.m. - 8 p.m.

 (No bar service at the moment)

 

Both the inside area and the piazza outdoors are open again for all guests. Besides a table reservation a negative corona test result is required. (Not older than 24 hours)

Due to the current situation, check-in and check-out is required via Luca app when visiting the restaurant.
 


MOON 46:


Opening hours depending on the weather, regular: 

 

Sun – Thu: 4 p.m. – 9.30 p.m.
Fri + Sat: 2 p.m. – 9.30 p.m.

What about the DREICYCLE, SHOP, RACKER ROOM and the HAFENBÜHNE?

 

Furthermore, bicycles are available in our DREICYCLE. These are getting disinfected before and after every use by an employee. Helmet rental is currently not possible. 
Self-service is no longer possible at the shop in our lobby.  The staff at the reception will be happy to help you here. 
The RACKER ROOM must unfortunately continue to be closed. 
Also events at HAFENBÜHNE are currently not possible.  

DO YOU HAVE ANY MORE QUESTIONS?

 

Feel free to email us at info@pierdrei-hotel.de